Who We Serve
We partner with public health laboratories, state agencies, and healthcare organizations across the country. Our platform is purpose-built for the unique challenges of public health testing, reporting, and data exchange.
Infectious Disease Labs
Our laboratories utilize advanced molecular and serological techniques at the forefront of infectious disease diagnostics. We help public health laboratories implement comprehensive ETOR workflows that enable rapid pathogen identification, real-time surveillance, and data exchange across the entire testing lifecycle.
From emerging outbreaks to routine surveillance, our platform ensures seamless electronic data exchange between submitters, laboratories, and public health agencies — reducing turnaround times and strengthening global health threats monitoring and reporting.
Environmental and Chemistry Testing Labs
These specialized laboratories focus on the rigorous monitoring of environmental samples — water, soil, air, and industrial materials — for contaminants including pesticides, volatile organic compounds, and other hazardous substances.
iConnect's platform streamlines sample tracking, chain-of-custody documentation, and regulatory reporting for environmental labs. Our configurable workflows handle complex sample matrices, multi-analyte testing protocols, and automated results distribution to regulatory agencies and stakeholders.
Newborn Screening Labs
The early detection of rare but treatable metabolic disorders in newborns is genetic, metabolic, and endocrine conditions through comprehensive screening programs. These labs serve as a critical safety net in pediatric public health.
Our ETOR platform supports the unique requirements of newborn screening programs, including hospital specimen collection interfaces, time-sensitive result distribution, and specialized healthcare provider notification workflows that ensure affected newborns receive timely follow-up care.
AR Regional Labs
Antibiotic Resistance
AR regional laboratories are dedicated to tracking the emergence and spread of antibiotic-resistant organisms. They serve as sentinel facilities in the CDC's Antibiotic Resistance Laboratory Network (ARLN), performing specialized testing to identify resistance mechanisms.
iConnect's platform enables seamless specimen referral from clinical laboratories to AR regional labs, automated result reporting to CDC, and real-time surveillance dashboards. Our ETOR workflows support the global fight against antimicrobial resistance by ensuring rapid, accurate data exchange across the AR laboratory network.
TB DST National Reference Center
Drug Susceptibility Testing
The TB DST national reference center provides critical drug susceptibility testing for Mycobacterium tuberculosis isolates to determine effective drug regimens for patients. These reference laboratories handle complex, multi-drug resistance profiling that guides clinical treatment decisions nationwide.
Our mission is to guide clinicians toward effective treatment protocols and support the collection of key epidemiological data for TB surveillance. iConnect supports these workflows with secure electronic specimen referral, automated result reporting, and integration with national TB surveillance systems.
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