One Platform for Public Health Lab Operations
Order
Process
Report
Analyze
Act
All in One Connected Ecosystem.
LAB OPERATIONS
INTEGRATION & INTELLIGENCE
Built for Public Health Labs.
Designed for Interoperability. Powered by Data.
ETOR (Electronic Test Ordering & Results)
Electronic Test Orders and Results platform for public health laboratories.
- Unified electronic ordering and results across submitters, labs, and LIMS
- Supports web portal, HL7, and paper-based workflows in a single system
- Flexible Test Requisition Forms (TRFs) tailored to lab programs
- End-to-end tracking of orders from submission through result release
- Built-in validation to reduce incomplete or incorrect submissions
- Supports multi-program workflows (Clinical, Environmental, Rabies, NBS, etc.)
LIMS Integration
Seamless integration with Laboratory Information Management Systems.
- Powered by LIMSConnect, iConnect’s smart data-syncing technology for mapping, validation, and routing of orders and results
- Near real-time, bi-directional integration with STARLIMS, LabWare, Revvity, and more
- HL7 (ORM/ORU) and API-based connectivity
- Supports order updates, cancellations, and result amendments across systems
- Maintains synchronization between ETOR and LIMS for all status changes
- Integration monitoring with error handling and retry logic
- Proven in production across public health labs, supporting over 10 million orders and results
Result Entry & Validation
Streamlined workflows for laboratory results entry and validation.
- Flexible result entry workflows (manual, batch, and instrument-driven)
- Batch result entry for high-volume testing workflows
- Configurable validation rules and required fields
- Support for multi-level review and second approvals prior to release
- Run-based workflows with worksheet generation
- Audit trail for all result changes, approvals, and releases
Hospital & EHR Integration
End-to-end connectivity with hospital information systems.
- HL7-based integration with EPIC, Cerner, and other EHR systems
- Supports ADT, ORM/ORU, and LOI/LRO workflows
- End-to-end order and result exchange with hospitals
- All ETOR transactions are reflected in the web portal for tracking, visibility, and failover
- Handles updates, corrections, and order cancellations across systems
- Built-in error handling and reconciliation for reliable message processing
- Designed for high-volume hospital and reference lab workflows
Supply Ordering
Integrated supply chain management for laboratory operations.
- Online ordering for collection kits, supplies, and materials
- Inventory tracking and reorder management
- Configurable approval workflows and fulfillment tracking
- Linked to submitter accounts and LIMS for accurate ordering
- Visibility into order history and usage trends
Regulatory Reporting
Automated compliance reporting to state and federal agencies.
- Automated Electronic Laboratory Reporting (ELR) to CDC and state systems
- Supports CMS and HHS reporting requirements and public health mandates
- Configurable mappings for LOINC, SNOMED, and local codes
- Built-in validation to ensure complete, accurate submissions
- Flexible scheduling for real-time and batch reporting
Patient Portal
Secure web-based access for patients to view and manage their lab results.
- Secure web-based access for patients to view lab results
- Simple, direct access to finalized results and report history
- Mobile-friendly interface for easy access from any device
- HIPAA-compliant data access and security controls
- Optional notifications when new results are available
Data Science
Advanced analytics and insights from laboratory data.
- Real-time dashboards and trend analysis
- Predictive analytics for resource planning
- Custom reports tailored to lab's operational needs
- Population health visualization & outbreak detection
Mobile App
Mobile-enabled sample collection and field operations.
- Mobile access to orders, results, and notifications
- Supports field collection workflows, including water and environmental sampling
- Generate and print barcode labels for specimen identification
- Streamlined specimen submission from the field to the lab
- Push notifications for critical updates and results
AI Assistant
Intelligent automation and decision support for lab workflows.
- Guided assistance for test selection and specimen requirements
- Helps reduce submission errors and incomplete orders
- Context-aware recommendations during order entry
- Supports natural language queries for lab workflows (where enabled)
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